Privacy Policy

Introduction

At Quizard, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all users of our services, including our website visitors, registered users, and customers.

Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website and services, such as pages visited, features used and your study activity.
• Study Data includes the files, text, notes and recordings you add, the questions and flashcards generated from them, your answers, review history, progress, exam dates and settings.
• Transaction Data includes details about plans and payments you make through us. Card details are handled by our payment provider and are not stored by us.

Your Study Materials

When you add files, text, notes or lecture recordings to Quizard, we store them in your account so you can practise from them. This includes the pages of your files, the questions, flashcards and notes created from them, and your results.

• Private by default. Only you can see your study materials. If you choose to share a course with classmates using a private invite link, people with the link can access that course until you revoke the link.
• Recordings. Lecture recordings are transcribed and the transcript is added to your lecture. The audio itself is deleted afterwards.
• Retention and deletion. We keep your study materials until you delete them or delete your account. You can delete files, lectures and courses in the app, and you can ask us to delete your account and data at any time (see Contact Us).
• Guest sessions. You can try Quizard without an account. Temporary guest data is removed automatically after a short period (about seven days) if you do not create an account to save it.

AI Processing

To generate questions, flashcards, answers from the slide tutor and grading, we send the relevant parts of your study materials to third-party AI providers that process them on our behalf and return the result. The providers we use may include Google, Anthropic and OpenAI. We do not sell your study materials, and we do not use them to train our own models. Please do not add material you are not allowed to share or that contains sensitive personal data. Each provider also has its own privacy policy.

Connected Services and Integrations

If you connect or use integrations, we process the data needed to make them work:

• Cloud imports (Google Drive, Dropbox, OneDrive, Notion): we access only the files or pages you choose to import and store the access needed to import them until you disconnect.
• Email-in: messages and attachments sent to your private Quizard address are processed to add attachments to your account.
• Calendars: calendar links you paste are read to find exam dates, which you confirm. The Quizard calendar feed you can subscribe to contains your exam dates and sessions.
• AI assistants (MCP): if you connect Claude, ChatGPT or another assistant, it can read and write the parts of your account that you authorise. You can disconnect any app in settings.
• Browser extension and shortcuts: these use a token you create and can revoke.

The Quizard Phone App

The Quizard: Pocket app for Android and iPhone uses the same account and the same data as quizard.io. It does not collect anything the website does not.

• Sign-in. You sign in with a 6-digit code we email to you. The app keeps a sign-in token on your phone until you sign out in the app's settings.
• What the app sends us. The questions and flashcards you answer and how you answered them, so your review schedule, streak and study plan stay the same on every device. We also record simple usage events, such as a session being started or finished, to improve Quizard.
• Reminders. Study reminders are scheduled by the app on your phone, at the times you choose. We do not send them from our servers and do not store your reminder times.
• What the app does not collect. The app does not access your location, contacts, photos, camera or microphone. It has no ads and does not use advertising IDs or third-party tracking.
• Deleting your account. In the app, open Settings and choose Delete account, or go to your account settings at app.quizard.io. Your account is deleted straight away and removed permanently, with your study materials, within 30 days, except where the law requires us to keep records such as payment records.

Service Providers

We share personal data with providers that help us run Quizard, only as needed for their service. These include hosting and infrastructure, payment processing (Stripe), email sending and receiving, bot protection on forms (Cloudflare Turnstile), analytics and product analytics (such as Google Analytics, Hotjar and PostHog), error monitoring and the AI providers described above. For students with an account, PostHog also receives your name and email address so we can contact you about problems you run into in the app. Session recordings in PostHog hide all text you see or type. We do not sell your personal data.

International Transfers

Some of our providers process data outside your country or the European Economic Area. Where required, we rely on appropriate safeguards such as standard contractual clauses.

How We Use Your Data

We use your data to provide and improve Quizard: to create practice from your materials, schedule your reviews, track your progress, send reminders and receipts, process payments, keep the service secure and answer your messages. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]